FAQ
Q: When can I get the price?
A: At any time. No more than 24 hours at most.
Q: How can we get a quote?
A: Email, telephone, whatsapp
Q: Which level of quality are your products?
A: Our products are at the mid - high - end level.
Q: May i know which payment will be accepted by your company?
A: T/T; L/C.
Q: How does your factory do regarding quality control?
A: We have a complete quality inspection process, with professional inspectors and machines involved in every link from raw materials to finished products.
Q: How you arrange shipment?
A: Cooperate with or designate freight forwarding and logistics companies
Q: How is the packing of products?
A: Cartons or fumigated wooden frames
Q: Would you have a discount if l have a large order?
A: Yes, all of these can be negotiated.
Q: Can you provide drawings and technical data?
A: Yes, it's possible. Generally, it can be provided within 72 hours.
Q: How long is your delivery time?
A: 20 - 30 days
Q: Do you have the test and audit service?
A: We have such services within the factory. It can also be sent to third - party authoritative institutions for testing and auditing.
Q: Which shipping way can you provide?
A: Sea freight, road freight and rail freight.
Q: What's your after-sale service?
A: For any product quality issues or service - related problems, you can come to us.
Q: Can you help with the design?
A: Yes, it is possible. Simple designs are free of charge, while complex designs will incur a fee. The specific amount needs to be negotiated according to the project situation.
Q: How long can I expect to get the sample?
A: 7 - 15 days
Q: Do you have QC department?
A: Yes
Q: Visting factory is allowed or not?
A: Yes
Q: Where is your factory located?
A: Our factory address is: Room 1010, Sunshine Business Center, No.186-1, Hushu Road, Gongshu District, Hangzhou City, Zhejiang Province, China.
Q: Is it possible to visit your factory?
A: Our company is based in Zhejiang Province, China, neighboring Shanghai. We wholeheartedly welcome clients from every corner of the globe.
Q: When did your factory established?
A: since2018
Q: How your quality guarantee?
A: We provide our customers with a 100% quality guarantee. In the event of any quality issues, we will take full responsibility.
Q: What is your main market?
A: Australia, Russia, the Middle East, Europe,and etc.
Q: Do you accept custom design on size?
A: Yes, if the size is reasonable.
Q: Is there the products tested before shipping?
A: Yes, of course.We test every batch every day.
Q: How can i get more details about cabinets?
A: 1.Talk with me by phone: TEL: +86 135 8874 8795 2.Visit our factory
Q: How to solve the trouble during using?
A: If you encounter any problems, please send us an email with detailed descriptions and it would be even better if you could attach relevant pictures or a short video. Our team will promptly identify the issue and work towards resolving it.